Google Pay Trouble Reaching Partner Server [How to Fix]

Your friend has requested money from you on Google Pay app. But you are facing some issues. Like ‘Google Pay having trouble reaching partner server’. This type of message creates frustration as it delays the unavoidable and necessary fund transfer.

Don’t bother, I am here to tell you how you can fix this issue. I am telling you the simple method which will resolve your issue. Then you can make hassle free payment through the Google Pay app as before.

As you know, Google Pay facilitates you to send or receive money through the using of UPI ID and mobile number. You only have to enter your UPI PIN and the payment goes to the payee’s bank account instantly. Moreover, you may use this app for some other services as well, like balance enquiry, request money, bill payments and much more. But sometimes, you face some errors or issues to use the app smoothly.

Must Read– Unlink your Bank Account from UPI App

You Should Try This

When I was accepting the payment request of my friend, I faced the issue ‘Google pay having trouble reaching partner server’. Then I thought about what I should do on this issue. I tried one more time but the result was the same.

However, not only the above issue but you may face some other issues as well-

• your bank server did not respond google pay
• bank server unavailable in google pay
• the bank is temporarily not accepting payment request
• account error in google pay etc.

There may be some reasons for these errors like a network issue. Thus you do not need to lose your temper. Try these two methods-

1. Go back to the home page and try again or
2. Try after some time, the issue may be fixed automatically.

But if the problem persists, then try the very method which I want to tell you. Uninstall the app.

Wait, wait! Don’t panic! I am not telling you to give up the Google Pay app services. Just uninstall the app and reinstall it. Register with the same credentials which you are using at the time of issue.

This will surely fix the issue. The uninstallation is not a big issue.

How to Find UPI ID in Google Pay

Reinstall the Google Pay App

• After the uninstalling the Google Pay, go to the Google Play Store or App Store and enter the ‘google pay’ in the search box.
• Tap on Install button.
• After a few minutes, the app is installed successfully.

Verification of the Phone Number

Now you have to register into the google pay app with the same details. No need to change mobile number, bank account, Google PIN and even UPI PIN.

Note:- The reinstallation process will never ask you to change your UPI PIN. You can use your old PIN on Google Pay for the UPI services.

Thus just you open the app, it asks you to enter your phone number linked with the bank account. Also, it will show you your earlier registered mobile number. Tap on that number and click on Next.

On the next page, the app will fetch your Gmail ID linked with the phone number. Again click on Next.

The Google Pay app will send you an OTP on your linked mobile number. It will automatically check the OTP. And the mobile number is successfully registered once again.

Secure Your Google Pay App

Now you reach on the next page where you would have to secure your google pay app. For this, you can choose one option between the two. First is through the phone’s Screen lock and the second is through the 4 digits Google PIN.

Since earlier I had created Google PIN, so I choose the second option. Thus click on Continue. Now for the verification purpose, you have to enter the Google PIN on the next page. And your app is now secured.

Remember, Google PIN is different from UPI PIN. Every time you have to enter the Google PIN when you open the app. This is just to secure your app. It is similar to Passcode in BHIM UPI App.

Restore Accounts

After making secure your app, you reach on the home page of the app. Then you may see a message on your screen. It says that you would have to restore your earlier saved bank accounts with the app.

Click on Yes. And on the payment methods page, you can see your all saved bank accounts in the inactive position.

Here you can add new bank accounts as well. Hence, you can see that you are not required to enter the account details once again.

Thus to activate the inactivate bank accounts, click on the Activate button.

Activate Bank Account with UPI PIN

After restoring the accounts, now you would have to activate your accounts. On the next page, you get your account information along with your name and earlier UPI IDs created in Google Pay app.

Thus to activate bank account, firstly you have to activate the UPI ID. Therefore, tap on Activate button once again.

The app will ask you to send an SMS from your phone to verify the number with the bank. Here standard charges for the SMS will be applicable. Press OK to allow it.

Now on the UPI PIN page, you would have to enter your UPI PIN in order to activate the bank account. It will also authenticate the UPI PIN.

Thus it starts to verify the mobile number with the partner bank. After the successful verification, again it starts to activate bank account. Both are necessary to activate the UPI ID.

After this process, on the next page you can see your bank account and UPI ID both are activated. Thus in this way, mobile number, bank account, UPI ID all are activated again. None of the place where you have to enter these details. Everywhere it fetches the information itself.

Hence, the re-registration with the google pay app is completed. Now you may also see your Google Pay UPI ID on the home screen of the app.

Also Read- UPI Chalega: How to register and use UPI Payment System

Some Other Efforts

Thus after the reinstallation, you will find that the app is now working properly. However, you should also go through the following troubleshooting methods.

• Check the UPI PIN. Because if you are entering the wrong PIN, may be it does not tell you the correct reason.
• Check the account balance i.e. you must have sufficient balance to transfer.
• Also, check your transaction limit.
• You can also try through the QR Code of the recipient. For this scan the QR Code of the recipient through your app’s QR scanner.
• You can also pay a person by searching in your contact list. Thus try with the name, mobile number, account number or UPI ID of the payee.