Now most of us using the Fastag to pay at toll plazas. But often we don’t have the track of the Fastag balance. While a Low balance can cost you double amount in the cash while going through the Fastag lane. Thus it is always a good practice to check your Fastag balance before starting your journey.
What is Fastag
The fastag is a tah which should be stuck on your vehicle’s windscreen. This tag has an unique number and QR code as well. A prepaid wallet is linked to your fastag number. You have deposit money in that wallet.
Whenever, you go through the toll plaza, the scanner scans your fastag and reads your fastag number. By using this number the system withdraws money from the linked wallet. All this process happens instantly. Thus you are not required to stop at toll booth.
FASTag Customer Care Helpline Numbers
The national Highway authority manages whole operations of the fastag. While the fastag wallet is maintained by the banks. So, if you have any problem at the toll plaza, you can call the NHAI helpline. For wallet related problems, You can call to the banks. Along with the NHAI, Banks have also released dedicated number for the Fastag Helpline.
Fastag Toll-Free Number of the NHAI
If you want to contact to the NHAI for any Fastag related issues you can call at following number. This is a Toll-Free Number.
1033
You can call to this number for following types of issues.
- The scanner at toll-plaza does not read your Fasatg
- You are unable to get monthly Pass at toll plaza.
- Your Fastag Gets blacklisted inspite of enough balance.
- Any other Fastag related problems.
What is Blacklisted Fastag?
If a fastag don’t have enough balance, it gets blacklisted. You can’t pass through the plaza with the blacklisted Fastag, you must recharge your fastag to make it white-listed. Do you know, you have to pay double amount in cash if your fastag don’t have balance.
Suggested – How To Deal With FASTag Fraud?
Toll-Free Number of Banks Which issue Fastag
If you have any fastag wallet related problem, you should call to your bank. I have complied the Fastag Toll-free number of the various banks.
| Bank | Helpline / Toll-Free Number |
| ICICI Bank | 1860 210 0104 |
| HDFC Bank | 1800 120 1243 |
| Axis Bank | 1800 103 5577 |
| IDFC Bank | 1800 266 9970 |
| SBI Bank | 1800 110 018 |
| Punjab National Bank | 08067295310 |
| Bank of Baroda | 1800-1034568 |
| Union Bank | 1800-222244 |
| Syndicate Bank | 1800 425 0585 |
| Paytm Payments Bank | 1800 102 6480 |
| Karur Vysya Bank | 1800 102 1916 |
| Equitas Small Finance Bank | 18004191996 |
| Kotak Mahindra Bank | 1800-419-6606 |
| Fino Payments Bank | 1860-266-3466 |
| Federal Bank | 1800-266-9520 |
| South Indian Bank | 1800-425-1809 |
| IndusInd Bank | 1860-5005004 |
| Yes Bank | 1800-1200 |
| Saraswat Bank | 1800-266-9545 |
| City Union Bank | 1800-2587200 |
| Fino Payments Bank | 1860-266-3466 |
| Nagpur Nagarik Sahakari Bank Ltd | 1800-2667183 |
| Punjab & Maharashtra Co-op Bank | 1800-223-993 |
In this post, I have told yo about the Fastag customer care helpline number. You can read other useful post about the fastag.
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