How To Open Airtel Payment Bank Account With SIM and Without SIM

Most of the people want to know how to open an Airtel Payment Bank Account in their smartphone. In this post, I am telling you how you can do it, especially without an Airtel SIM. Moreover, also see what are the benefits of a payment bank account.

1. Why Should you Open an Airtel Payment bank Account?

When you have a bank account, Net Banking/ UPI/ NEFT/ RTGS etc. facilities for the money transactions then why should you open a payment bank account?

The simple answer to this question is ‘a payment bank gives both the benefits of an e-wallet as well as bank account related services in your mobile’.

i. Benefits of a Payment Bank Account

See what are the benefits of a Payment Bank Account-

• Low minimum balance requirement. Even in some payment banks, you can open this account with zero balance.
• Easy to use. You can do transactions like fund transfer and utility bill payments etc. with a few steps only.
• You earn simple bank interest on the payment bank balance.
• Safe and secure transactions because of the verification process through MPIN. App lock, Pattern lock etc. are the extra safety measures.
• You earn Cashback and Discount offers on your transactions as well.
• You don’t need to remember the bank account number because your mobile number is your bank account.

ii. Benefits Specific To Airtel Payment Bank Account

Airtel Payment Bank Account has all the above specialities along with some others.

• Airtel Payment Bank gives you a free accidental insurance cover of Rs. 1 lakh.
• It gives you the online i.e. virtual debit card facility. You may use it for payments and both offline and online shopping.
• Airtel Payment bank doesn’t require two accounts such as wallet and payment bank saving account.
• As in other payment banks, you can not withdraw cash from the wallet. But in Airtel Payment Bank you may.

2. Account Opening With the Airtel SIM

Now see how you can open an Airtel Payment Bank account with the Airtel SIM. And what are the requirements?

i. Requirements

• You must have an active Airtel mobile number and Aadhaar number only.
• However, PAN number may also be required depending on your deposit in Airtel payment bank account.
• If you have not a PAN number, you may fill form 60 as well.

ii. Steps to Online Account Opening Process

You may open account online with the help of Airtel Thanks App.

• Open the app and tap on create account
• Fill your profile details like annual income, Aadhaar number, PAN number, create MPIN.
• Thus you have created your account.

Though you can create an account by yourself. But for the requirement of first time verification and minimum balance, you would have to go Airtel Banking Point.

• There provide your Airtel mobile number and Aadhaar number
• After the biometric finger scanning, give Rs. 50 as a minimum balance to open an account.
• Thus you have opened account successfully. Now you can add money through the app whenever you want.

3. Open Airtel Payment Bank Account Without Airtel SIM

Now let us see our main hot topic, how to open Airtel Payment bank Account without Airtel SIM. Yes, you can open an account with Airtel as a non-Airtel user. But you must have a SIM of any other network.

No, you would not have to switch to Airtel later.

i. Requirements

The requirements for the non Airtel users to open an Airtel Payment Bank account are the same as Airtel users. But as a non Airtel user, you can not create an account by yourself. Because Airtel Thanks App facility is not for non Airtel users. So you need assistance.

Thus the requirements are

• An active mobile number of any network
• Aadhaar number

ii. Steps to Open Account

As I said above you can not create an account by yourself, so you would have to go Airtel Banking Point. You can search the nearest banking point through the airtel website www.airtel.in.

• Visit the Banking Point
• Give your mobile number and Aadhaar number to the executive
• Allow him for the biometric finger verification
• Give the money as minimum balance
• The executive will help you to create temporary MPIN. You can change it later.
• Your account is created successfully.

Thus in this way, you can enjoy all the services of Airtel Payment Bank without having an Airtel SIM.

4. Use of Account

As, I told you that Airtel Payment Bank Gives you some special benefits. It not only provides you with the digital payment facility and reduces dependency on cash, but also provides handy services.

You can enjoy these services any time, anywhere with only a few steps through the Airtel App or Banking Point.

i. Deposit Money

• You can deposit money in your payment bank account from your bank account or by cash
• You may deposit cash in any Airtel Payment Bank Account user.
• Moreover, you can also transfer in any person’s bank account as well as in your bank account

ii. Withdraw Money

Not only the deposit, but you can also withdraw money from your Airtel Payment Bank Account. Thus except the minimum balance of Rs. 50, you may withdraw the whole amount.

However, for this purpose, you would have to visit Airtel Banking Point. There give your mobile number, allow biometric finger scan and collect the required amount.

iii. Pay Money

With the Airtel Payment Bank account you may pay money for-

• offline and online purchases
• utility bill payments
• multiple recharges
• merchant payments etc.

iv. Fixed Deposit (if possible)

However, like Paytm Payment Bank, Airtel has no facility of Fixed Deposit through payment bank. But Airtel is giving the Sweep account facility.

As you should know you can not have more than Rs.1 lakh in your Payment Bank account. So when the balance exceeds this limit the extra amount goes to Sweep Account with the consent of the user.

Airtel Payment Bank has a collaboration with Suryoday Small Finance Bank (SSFB) for this purpose. The interest on account with SSFB is same as in Sweep Account interest rate policy.

5. Account Blocking and Activation

Your bank account becomes dormant i.e. inactive if you do not transact for the continuous period of two (2) years from your account. The same condition is for the Payment Bank Account. Once it happens you can not transact through your payment bank account. Even you can not withdraw or transfer the balance into your bank account.

But you can activate your blocked Airtel Payment Bank Account with almost the same procedure in banks. Either you can opt the online process or through the Airtel Store.

6. Main Problems and Their Resolution

During the process of transaction through Airtel Payment Bank Account, you may face some issues. But in those situations, you must not be panic. You should wait for some time. Moreover, you should check the rules regarding the issue.

But if the problem persits you may contact Airtel Payment Bank Customer Support by different means. Have a look at the main problems and their resolutions.

Issues

1. Amount not credited in your payment bank account or others’ account- You should wait for some time then contact customer care.
2. A suspicious/ Fraud transaction on your account- You should contact to customer care.
3. You have lost your phone. Do not worry. Your Account will be safe because every debit transaction needs to enter the MPIN.
4. An error “transaction not permitted”. Maybe the bank requires additional identification and verification document- Contact with customer support.
5. Facing issues on transactions through UPI. Check the limit of UPI transaction.
6. Forgot/ Reset/ Change mPIN- You can do it through the access in Airtel Payment Bank Account.
7. Your free accidental insurance cover has lapsed- You should have to make one debit transaction in every 30 days to renew the policy.

Customer Support

The above issues are only for example. You may face some other issues as well. But you should not frustrate. Firstly try with yourself to get the resolution. If not possible go to Customer Support Helpline Number and other means. These are-

• Helpline number for Airtel customers 400. And for other operators 8800688006.
• Email- [email protected]
• website- www.airtel.in/bank
• A written complaint to the Airtel Payment Bank Head Quarter or Registered Office
• Grievance Redressal Cell- [email protected]
• Customer Grievance Officer- www.airtel.in/bank/cgo
• Principal Nodal Officer- Phone: 0124-4247797, Email: [email protected]
• Banking Ombudsman